From questions, to resolutions.
Any business — a shop, café, clinic or agency — turns its own documents into a LINE assistant in minutes. Simple enough to launch alone, powerful enough to run multi-branch teams.
Live in a day, not a quarter.
Start with the documents you already have. No code, no configuration, no AI expertise.
Upload your information
Drop in a menu, brochure, price list, service sheet or FAQ. Resolv reads it and finds the questions customers actually ask.
Approve the answers
Resolv drafts the FAQs. You edit, approve or reject each one — nothing goes live without your sign-off.
Connect LINE and go live
A guided setup connects your LINE Official Account. Send a test message, confirm the reply, then launch.
One place to ship, measure and improve.
Start simple. As you grow, the same workspace gives you testing, analytics, segments and multiple assistants — you never hit a wall.
Try every answer in a live chat simulator.
Replay real customer questions and see exactly how your assistant responds — before a single message reaches LINE.
- → Preview replies against your approved FAQs
- → Catch gaps and fix wording instantly
See what customers ask, and what converts.
Response time, sentiment, top questions, unanswered queries and bookings — measured the moment a conversation ends, not at month-end.
- → Spot the questions worth a new FAQ
- → Track resolution and conversion over time
Segments and multiple agents when you need them.
Run one assistant for a single shop, or many tuned agents and visitor segments across branches — same product, more leverage.
- → Visitor segments and targeted answers
- → Multiple agents per branch or brand
Answers grounded in your business, not the internet.
Resolv answers only from content you approve, follows your business rules, respects business hours, and hands off to a human the moment it is unsure.
- → Approved-answer mode: no invented prices or claims
- → Safe human handoff for anything sensitive
Multi-tenant by design, PDPA-aligned by default.
Built for businesses that need control. Your data stays yours, isolated per tenant, and is never used to train shared models.
- → You approve answers before publishing
- → Pause AI replies anytime
- → Tenant-isolated conversations, secured LINE credentials
- → PDPA-aligned data handling
If your customers message you on LINE, Resolv works for you.
These are examples, not limits. Your own documents are the template — Resolv adapts to whatever you sell.
Cafés & restaurants
Menu, hours, branches, delivery rules, reservations and promotions — answered instantly.
Salons & services
Prices, availability, bookings and prep instructions, day or night.
Retail & e-commerce
Product details, stock, shipping and returns, straight inside LINE.
Tutoring & education
Courses, fees, schedules, trial classes and enrolment steps.
Hotels & hospitality
Rooms, rates, amenities and booking questions, handled 24/7.
…and any other business
If you answer customer questions on LINE, Resolv fits. No industry template required.
AI Clinic
Resolv tuned for aesthetic & dental clinics — booking, treatments, medical-safety handoff.
View AI Clinic →Prop Partner
Resolv tuned for property & real estate — projects, viewings, lead qualification.
View Prop Partner →Same engine, pre-configured. Most businesses start with Resolv directly.
Start free. Grow when you do.
Self-serve to launch alone; assisted plans when your team needs more leverage.
- 1 LINE OA & 1 assistant
- Document-to-FAQ + manual approval
- Test simulator & basic analytics
- Everything in Starter
- Higher limits, monthly uploads, staff users
- Unanswered-question tracking + advanced analytics
- Business hours & human handoff
- Multiple branches, agents & segments
- Booking / API integrations
- Assisted onboarding & dedicated support
From questions, to resolutions.
Start with the documents you already have. Create your FAQs, connect LINE, test, and go live — with confidence.